The public experience comes first
A directory only works for businesses when it is genuinely useful to local people. Profiles, posts, offers and events are therefore designed to help a person make a decision rather than create an advertising feed.
Ordinary search order is based on relevance, declared coverage, trust information, platform reputation, responsiveness and availability. Paying for a larger plan does not buy a higher organic position.
Show the practical details customers need
- Services, work types and domestic, commercial or emergency availability.
- Towns, postcode areas and genuine travel radiuses served.
- Current capacity, typical lead time and contact hours.
- Qualifications, insurance and other verification information.
- Platform reviews, responses, work examples, offers and useful updates.
- A private operational base for distance matching without publishing a home address.
Receive enquiries that match what you declared
Customers describe the job and select a small number of suitable businesses. You can accept, decline, ask questions, offer a price range or suggest availability while keeping the conversation linked to the enquiry.
Businesses can pause new enquiries and set coverage or capacity preferences. Unrelated unsolicited messaging to public users is not allowed.
Manage the business in one place
Trust and reputation
Manage verification evidence, document reminders, reviews, responses and disputes.
Local activity
Publish approved updates, offers and events without overwhelming the public feed.
Team access
Invite staff and grant only the profile, enquiry, content, billing or analytics permissions they need.
Useful analytics
Understand search appearances, profile views, enquiries, response time and offer or event engagement.
Plans control tools, not trust
A plan may control staff accounts, categories, declared service areas, analytics or content allowances. It does not alter platform review scores, verification decisions, disputes or organic ranking.